The Role Model of Digital Literacy on the Effectiveness of Health Services in Community Health Centers Kendari City

Authors
J. Jumakil
S. Suhadi
L.A. Kalza
M.B. Yahya
M. Wahida
M.J. Ihsani
Abstract
Aims: The optimization of services like online registration and virtual consultations is also hampered by low levels of digital literacy. The purpose of this study was to investigate how digital literacy affects community health centers' ability to provide quality medical care.

Instrument & Methods: This kind of research is both quantitative and explanatory. Purposive sampling procedures are used at the Community Health Center, whereas proportionate random sampling techniques are used at the research location to determine the number of respondents at each Community Health Center. There are 224 samples. A questionnaire was used to gather data, which was then given to Kendari City health center officers.

Finddings: The effectiveness of health care is positively and significantly impacted by digital literacy, with a p-value of 0.000 <0.05 and an original sample value of 0.836. Community health center policies have a positive and significant impact on digital literacy with an original sample value of 0.366 and a p-value of 0.011 <0.05, while digital infrastructure has a positive and significant impact with an original sample value of 0.422 and a p-value of 0.016 <0.05

Conclusion: Officers at the Community Health Center must be well-versed in digital literacy in order to provide efficient digital health services. In order for Community Health Center officers to have good digital health literacy, there needs to be support from Community Health Center policies and adequate digital infrastructure.

Keywords

Subjects

Health Education and Health Promotion
Volume 1, Issue 0
Winter 2022