Tarbiat Modares University (TMU) Health Education and Health Promotion 2588-5715 13 4 2025 11 01 Performance Evaluation of Integrated Health System from the Viewpoint of Health Center Staff 727 734 28499 10.58209/hehp.13.4.727 EN M. Ebrahimnejad Clinical Research Development Unit of Sina Hospital, Maragheh University of Medical Sciences, Maragheh, Iran S. Raoofi Research Center for Evidence-Based Health Management, Maragheh University of Medical Sciences, Maragheh, Iran M. Alavi Nasab Clinical Research Development Unit of Sina Hospital, Maragheh University of Medical Sciences, Maragheh, Iran Y. Vahidi Clinical Research Development Unit of Sina Hospital, Maragheh University of Medical Sciences, Maragheh, Iran M. Salajegheh Research Center for Evidence-Based Health Management, Maragheh University of Medical Sciences, Maragheh, Iran H. Alikhah Clinical Research Development Unit of Sina Hospital, Maragheh University of Medical Sciences, Maragheh, Iran Journal Article 2026 04 22 <strong>Aims:</strong> The integrated health system or SIB is an electronic platform designed to record, manage, and integrate health information across healthcare centers. By connecting different service levels, it aims to improve data monitoring, coordination, and service delivery. Given its wide application in primary healthcare, this study aimed to evaluate the performance of the integrated health system from the perspective of staff working in health centers affiliated with Maragheh University of Medical Sciences.<br><strong>Participants & Methods:</strong> This qualitative study was conducted in 2024 in health centers under the supervision of Maragheh University of Medical Sciences. Data were collected through semi-structured interviews with 26 key informants, including health workers, healthcare providers, and experienced personnel, selected through purposive sampling. Data analysis was performed using conventional content analysis with MAXQDA 10 software.<br><strong>Findings:</strong> We identified five main themes and nine sub-themes, including system access challenges (internet disruptions and geographical limitations), infrastructural and technical issues (system errors, design weaknesses, limited system development, and support problems), human and occupational impacts (workload and ergonomic challenges), information management issues (data entry, maintenance, processing, and retrieval difficulties), and potential benefits, such as increased data accuracy and reduced errors.<br><strong>Conclusion:</strong> The integrated health system plays a significant role in improving the quality of healthcare services through enhanced information management and integration of health-related data. https://hehp.modares.ac.ir/article_28499_06f59493c604300eba377709f15e4ffd.pdf